Privacy Policy

Who we are

Het adres van onze website is: https://kickstartyou.nl.

Kickstart YOU, Chamber of Commerce No. 81372124, is responsible for the collection, processing, and storage of personal data as described in this privacy policy.

We are committed to complying with data protection laws and collect only the data necessary to conduct our business operations. This privacy policy explains how we collect and use your personal data and informs you of your rights regarding your data.

How we collect data

The personal data we collect depends on how you communicate with us. We may collect, use, store, and disclose various types of personal data about you, which we have summarized below.

Information about you: first and last name, full address, email address, phone number, date of birth;
Payment information: your bank details when paying for services purchased from us and for our own financial records;
Information about your interactions with us: your booking information, details of services booked through us, and any other relevant information, so that we can provide you with the services you have requested;
Information about your interactions with us: Information about interactions or communications with us, such as when you ask questions, make comments, file complaints, or provide feedback to us;
Your use of our systems and services: This includes how you use our website and social media pages, as well as your IP address, operating system, device, browser, and any information you may post on social media;
Special Categories of Data: In some cases, we may need to collect information from you that is considered sensitive, with your consent. We may collect the following:
Information about your health, to ensure that the service is appropriate for you, to actually be able to provide the service (i.e., establishing shared treatment goals, any feedback we provide to you or that you provide to us based on the sessions), but never for any other purposes.

If you are under 16 years of age, please note that you may only use our website and services under the supervision of or with the permission of a parent or legal guardian.

How we use data

Under data protection laws, we may only use personal data if we have a legitimate reason to do so:

To fulfill a contract with you;
To process payments;
To contact you regarding services you have purchased;
To comply with our legal obligations;
When it is in our legitimate interest and your interests and fundamental rights do not override those interests;
When you give your consent.

Based on our legitimate business interest, we use your data:

To personalize your customer experience and improve our services;
To ensure security and protect our business interests against illegal activities;
To optimize our website, after you have given your consent to the use of cookies;
To use data analytics to improve our website, products/services, marketing, customer relationships, and customer experiences.

We use third-party services to analyze the use of our website and social media in order to provide and improve our services. We use the following providers: WordPress, Mailblue, Credo Superhosting, E-boekhouden, Zoom, Google Analytics, Instagram, Facebook, and LinkedIn. However, we do not use tools for automated decision-making or profiling.

Cookies

Our website uses cookies. A cookie is a small file containing letters and numbers that is placed on your computer if you consent to it via the banner that appears when you first visit our website. You can consent to or refuse the tracking of your activities by selecting your preference. These cookies allow us to distinguish you from other users of the website, which helps us provide you with a pleasant experience when you visit our website and enables us to improve the website.

You can also use your web browser's settings to choose whether or not to accept cookies. Most browsers have an option to disable cookies. In addition, you can delete all cookies that are already stored on your computer. However, if you do this, you may need to manually adjust certain preferences each time you visit a website, and some services and features may not work.

Check your browser's menu to see what settings are available. For more information about cookies, visit www.allaboutcookies.org.

How we share data

Kickstart YOU never sells your data and never shares sensitive information with third parties without your express consent. To comply with our legal obligations, a third party may request that we share information about you (such as the tax authorities in the Netherlands). However, Kickstart YOU adheres to the highest standards of integrity and is bound by a duty of confidentiality toward all clients and the NOBCO International Code of Ethics.

How we store data

Kickstart YOU stores data exclusively on secure servers and shares it only after taking the necessary precautions to protect sensitive data. Personal data is retained only for as long as necessary to fulfill our agreement with you or as required by law. Anonymous data may be retained for a longer period for statistical purposes.

Your rights

Under the GDPR, you have control over your personal data. Therefore, you have the following rights:

The right to be informed about how we use your personal data;
The right to ask us to correct data that you believe is inaccurate;
The right to ask us not to use your data for marketing purposes;
The right to receive a copy of the data we hold about you or to request that it be transferred to another service provider;
Under certain circumstances, the right to ask us to stop using data about you;
The right to ask us to restrict, stop, or delete the processing of data we hold about you;
The right to withdraw the consent you have given us to use your personal data.

How can you exercise your rights?

U kunt deze rechten uitoefenen door contact met ons op te nemen via e-mail op kristina@kickstartyou.nl of door de betreffende vakjes aan te vinken op formulieren waarop wij uw gegevens verzamelen. Wij zullen aan uw verzoeken voldoen, binnen de grenzen van de wet. Het is mogelijk dat wij u vragen om aanvullende gegevens te verstrekken ter bevestiging van uw identiteit, zodat wij uw verzoek kunnen verwerken.

How to complain

Als u een klacht wilt indienen, kunt u contact opnemen via kristina@kickstartyou.nl. Voor meer informatie en het indienen van een klacht bij de Autoriteit Persoonsgegevens kunt u terecht op www.autoriteitpersoonsgegevens.nl.

Changes of privacy policy

We keep our privacy policy under regular review, to ensure we comply with the laws. Any changes we may make to our policy in the future will be made available on our website.

Contact

In case you have questions or concerns, please reach out to us through kristina@kickstartyou.nl. kristina@kickstartyou.nl.